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Senior Front Office Coordinator Full Time at Bupa Dental - Bondi Junction

Senior Front Office Coordinator | Bondi Junction, NSW

Job Reference: OVGN-JO-2007-16295

  • Full time opportunity for an experienced Front Office Coordinator
  • Located in Bondi Junction, close to public transport and amenities
  • Must be available to work every Mon Tue Wed 8:30am – 6:30pm & Thurs 10am – 8:30pm

Bupa Dental Bondi Junction located in the heart of Bondi in Westfield Bondi Junction is currently operating with 4 chairs with the capacity to expand into a 6 chairs dental practice

We have an exciting opportunity for an experienced Front Office Coordinator to join our upbeat and hardworking team

The ideal applicant should bring the ability to plan forward, prioritise & multi task, working in a lively, fast-paced environment

To be considered for this role you must have a minimum of 2 years experience as a Front Office Coordinator at a local dental practice

Applicants with 2 years of Dental Assisting experience will also be considered if they have a desire to step up in their career and are seeking progression.

Heart of the Role:

  • Be the first point of contact for our patients – Greeting checking them in and offering our services while they await treatment 
  • Patient management; greeting and welcoming patients answering all phone enquiries making & confirming appointments; managing customer accounts
  • Processing referrals; finalising referral letters and other practice correspondence managing internal & external referrals
  • General administration including processing payments using EFTPOS & HiCaps
  • Patient care from entry to recall management
  • Maintain office stock control when requested

What you'll bring:

  • Minimum 2 years experience in dental at a local dental practice
  • Exceptional customer service skills and a highly professional demeanour
  • Possess excellent customer service skills and the ability to work at a fast pace
  • Managing the front desk including maintaining phone lines
  • The ability to work under pressure in a calm manner
  • Forward thinking and pro-active attitude
  • Managing payments and recalls for patients
  • A caring and friendly personality that will motivate those around you

How to apply:

If you want to work in a positive fast-paced environment where patient care is the number one priority click Apply Now to submit your resume

To be considered for this role, you must have full rights to work in Australia with no restrictions

 

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