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Practice Manager Full Time at Bupa Dental - Townsville

Job Reference:  PGGQ-JO-2105-18063

A career at Bupa Dental Townsville is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both Bupa Dental Townsville and our customers.

Bupa Dental Townsville delivers first-class treatment and dental care for their patients. Our dedicated team at the practice is constantly up to date with latest treatments, offers a thorough and personalised approach to patient care, with a simple philosophy based on trust, respect and empathy.

We are looking for an experienced and confident Practice Manager who is looking for a new challenge in their career. You are a strong leader who is professional, adaptable, has excellent communication skills and is driven to achieve results. You are also a strong team player that naturally motivates your team by being equally hands-on in your job.

The heart of the role:

  • Ensure smooth and efficient running of the practice
  • Assist with overall financial performance of the practice in line with the approved budget
  • Maintain sterilisation and infection control standards and maintain stock control
  • Monitor all practice activities in line with the business environment
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • Business and staff performance management in accordance with business processes and KPIs
  • General administration including processing payments using EFTPOS & HiCaps
  • Reporting as necessary on practice activities
  • Drive marketing initiatives to achieve business growth

What you’ll bring:

  • Minimum 2 years dental practice or business management experience essential
  • Diploma in Practice Management and or Certificate III /IV in Dental Assistant highly advantageous
  • Experience with Prime Practice advantageous but not essential
  • Proven track record of strong organisational skills, administrative and time management
  • Experienced in comprehending and managing the P&L for the practice
  • Demonstrate a passion in running a practice with good business acumen
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • A proven track record of punctuality and reliability
  • A great attitude towards teamwork
  • Experience in marketing highly regarded
  • Available to work flexible work hours as required

Benefits of joining Bupa Dental Townsville (and Bupa Dental Corporation):

Work with us in a practice support role, and you can look forward to being surrounded by great colleagues as you play your own part in embedding our people-friendly, patient-centric ethos. We'll also give you access to;

  • Paid parental leave
  • Standard leave entitlements (20 annual leave, sick leave, bereavement leave, carers leave)
  • Reward and recognition programs
  • Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
  • Networking opportunities across the business and with peers
  • Salary sacrifice policy
  • Access to benefits such as, HI discount, optical discount, pet and travel insurance discounts, etc
  • Set remuneration bands with regular performance discussions and remuneration reviews

How to apply:

Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

If this is the role you've been looking for then click the Apply now button to submit your resume and cover letter.

Alternatively, to discuss this role or other opportunities within the Bupa Dental Corporation Network please email joshua.kim@bupa.com.au or contact directly on +61 419 018 381.

For more information about this practice and Bupa Dental Corporation, please visithttps://www.bupadental.com.au/dentist/bupa-dental-Townsville.html or https://www.dentalcorp.com.au/

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