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Practice Manager Full Time at Freedom Dental

Reference: OPGV-JO-2011-16831

  • Ensure the smooth & efficient running of this large and busy practice

  • Located within minutes of Melbourne City and St Kilda Rd business precinct

  • Exciting opportunity for an experienced & passionate Practice Manager

Bupa Dental Corporation (BDC) is the leading, fastest growing dental services organisation in Australia and New Zealand. With a unique culture built on strong core values, we take great pride in producing quality work and recognising our employee strengths. We work alongside dental practices to unlock their potential allowing them to see rapid improvements in operational and business performances.

As Bupa Dental Corporation continues to focus on delivering enhanced services to our patients we have a rewarding career opportunity available for an experienced, passionate and commercially astute Practice Manager to join team.

The heart of the role:

  • Ensure smooth and efficient running of the practice

  • Assist with overall financial performance of the practice in line with the approved budget

  • Maintain sterilisation and infection control standards and maintain stock control

  • Monitor all practice activities in line with the business environment

  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts

  • Business and staff performance management in accordance with business processes and KPIs

  • General administration including processing payments using EFTPOS & HiCaps

  • Reporting as necessary on practice activities

  • Build strong relationships across the business

What you’ll bring: 

  • You must have strong multi-site experience (minimum 5 years) gained from working in business or relationship management role 

  • Previous experience leading and motivating a team (including team management)

  • Proven track record of strong organisational skills, administrative and time management

  • Experienced in comprehending and managing the P&L for the practice

  • Demonstrate a passion in running a practice with good business acumen

  • Exceptional communication, interpersonal, customer service skills and good business acumen

  • A willingness to improve business processes and able to work with stakeholders to deliver practice and corporate outcomes

  • A proven track record of punctuality, reliability and resilience

  • Ability to demonstrate sound judgement and a commitment to deliver high quality, client focused outcomes

  • Diploma in Practice Management and or Certificate III /IV in Dental Assistant highly advantageous

About Bupa Dental:

Enjoy the independence of a private practice with the backing of a larger business. With over half a million patients placing their trust in us every year, we’re now the largest oral health provider in Australia and New Zealand. Being part of a 230+ practice network brings many future opportunities. We continuously research and integrate world best technology and techniques. That’s why, we’re leading the way in digital dentistry.  

If you want to work in a positive, fast-paced environment where patient care is the number one priority, click Apply Now to submit your resume and cover letter.



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