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Front Office Coordinator Full Time at Corinna Dental Group - Brindabella

Job Reference: JO-2106-18130

A career at Corinna Dental Group - Brindabella is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It’s a promise to our customers to change lives for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

We are looking for a vibrant and enthusiastic Receptionist with exceptional communication skills and ability to work as integral part of our busy reception team. Meeting and greeting patients, making appointments, following up care, and managing incoming calls, assisting patients and be able to multi-task in a fast pace environment. You will also be someone who thrives delivering exceptional customer service and be part of a high performing team.

Heart of the Role:

  • Answering incoming calls
  • Flexible to work full time
  • Appointment book management 
  • Meet and greet patients
  • Preparing and drafting treatment plans, referrals and other correspondence
  • Discuss treatment needs and appointment planning
  • Handle payments, issue accounts and receipts
  • Work closely with a team of front office coordinators

What you'll bring:

  • Minimum 1 years’ experience in the dental industry
  • High level of customer service (training with Prime, Platinum, Momentum highly valued)
  • Familiar with ADA Item Codes, HICAPS, and ideally D4W
  • Professional, highly developed communication and interpersonal skills
  • Ability to multi-task, work independently and as a team player 
  • Must be available Saturdays

Benefits of joining Corinna Dental Group - Brindabella (and Bupa Dental Corporation):

  • Paid parental leave
  • Standard leave entitlements (annual leave, sick leave, bereavement leave, carers leave)
  • Reward and recognition programs
  • Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
  • Networking opportunities across the business and with peers
  • Salary sacrifice policy
  • Access to benefits such as; HI discount, optical discount, pet and travel insurance discounts, etc
  • Set remuneration bands with regular performance discussions and remuneration reviews

How to apply:

Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.If this is the role you've been looking for then click the Apply now button to submit your resume and cover letter.

Alternatively, to discuss this role or other opportunities within the Bupa Dental Corporation Network please email Helen.Saraya@bupa.com.au or contact directly on 0408 797 125. For more information about this practice and Bupa Dental Corporation, please visit: https://corinnadental.com.au/

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