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Front Office Coordinator Full Time at Bupa Dental - Goodwood

Job reference: GDGS-JO-2002-15800

  • Exciting opportunities available for experienced Dental Receptionists
  • Work Full Time
  • Located close to Adelaide CBD (southern suburbs)

Bupa Dental is seeking a proactive, experienced and patient-centric Front Office Coordinator to join our practices on a full time basis.

The successful candidate will be required to have prior local dental experience as a Dental Assistant or Front Office Coordinator.

Excellent communication skills, knowledge of dental terminology and software and a team-oriented minset are all essential for this position.

Applicants must have a Working with Children Check prior to commencing in the position.

The heart of the role:

  • Patient liaisons; communicating the need for treatment to our patients in an educated and professional manner
  • High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
  • Patient management; answering all phone enquiries, greeting and assisting clients, checking, processing & managing customer accounts; assisting to manage the patient recall system
  • Liaising & collaborating with the principal dentist
  • Processing referrals; finalising referral letters and other practice correspondence, managing internal & external referrals
  • Ad-hoc administration duties when required

What you'll bring:

  • Experience in the dental industry is essential
  • Knowledge in Dental software highly regarded
  • A displayed excellence in relating to our patients; a high degree of empathy and the willingness to go the extra mile for our patients
  • Top-quality written and verbal communication skills; fantastic phone manner, ability to build team & client relationships
  • Very strong organisation and time management skills; ability to multitask and pick up new systems quickly
  • Excellent professional bearing, highly developed communication and interpersonal skills; ability to motivate others

How to apply:

If you want to work in a positive, fast-paced environment where patient care is the number one priority, click Apply Now to submit your CV and cover letter.

For more information about this practice, please visit http://www.bupadental.com.au


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